Terms of use


Terms of use

 

Introduction

These general conditions of sale are concluded between the seller (see Legal notice) and any person wishing to make a purchase on this website. By validating the order, the customer agrees unconditionally to the terms thereof and the entirety of these terms of sale and declares his ability to contract with the seller.

1. object

These terms and conditions aim to define the contractual relationship between the seller and the buyer and the conditions applicable to all purchases made through this website. These conditions shall prevail over any other general or special conditions not specifically approved by the seller. The seller reserves the right to modify its terms and conditions at any time without notice: the conditions will be those in force on the date of the order by the buyer.

2. commands

The buyer who wishes to buy a product or service online via the website must follow the online order process that includes an identification phase, a verification and validation phase of selected products and services, a phase in payment required conditions and a confirmation phase of the order and payment. The confirmation of the order entails acceptance of these terms of sale, the recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions. All the data provided and the recorded confirmation will be worth proof of the transaction. The seller will send email confirmation of the order recorded that constitute acceptance of the order.

3. payments

The price is due with order. The on-line payments are realized by secure system so that no third can have access to the data passed on this occasion. For payments by check, you have 7 days to make your payment. Beyond this date and without news from the part of the buyer the command will be cancelled. The check is to denominate in the order of LEMONNIER and send to "Les Ateliers de LLule" 15 rue de Neufmontiers 77124 Penchard. (Command sent after collection of the check).

4. deliveries

Deliveries are made to the address specified in the command. The risks are borne by the buyer once the order has left the seller's premises. Any objection relating to an injury sustained during transport must be made by claim with the carrier, a copy will be sent to the seller within three days of delivery. Delivery times are indicative and include treatment forwarding and shipping. The buyer has a right of cancellation in case of delay of more than 30 days, refunds of products or services and costs of delivery of the first shipment is operating at receipt of the return of full control in its original state . The seller assumes no liability for breach of contract due to force majeure (strike, fire, flood ...).

5. retraction and return

Buyers benefit from a withdrawal period of 14 days from the delivery of their order to return the product to the seller for exchange or refund (return postage to the customer). Before any return, the customer must first contact Customer Service Shop by email ( here ) to give the reason for return. Returns are to perform in the complete original state (packaging, accessories, instructions ...) for marketing in the new state. Warning! This right does not apply to customized products on demand, they can not be returned or exchanged. Returns must necessarily be made by registered or tracking mode (AR letter Max ...). The costs of the return are the responsibility of the sender. No returns sent postage due will be accepted by the shop. In consideration of respect for the above procedure, llulecrea.com undertakes to exchange or refund the product within a maximum period of 14 days following receipt of the returned merchandise.

6. rates

The prices listed on this site are heard all taxes (VAT + other applicable taxes) excluding costs of processing and transport that are applied and detailed when ordering. The seller reserves the right to change prices at any time: the goods and services are billed based on rates in effect at the time of confirmation of the order subject to availability. PRODUCTS REMAIN PROPERTY OF THE SELLER UNTIL FULL PAYMENT OF THE SUM DUE.

7. geographical area

Deliveries worldwide. Details deliveries → here

8. guarantees

All products and services provided have the legal guarantee provided by Article 1641 of the Civil Code. In case of non-compliance, it can be returned to the vendor who will take over, refund or exchange. All claims, requests for exchange or refund must be made in the manner specified on the site, with motivated complaint and copy of the invoice, within thirty days of delivery.

9. characteristics and proposed services

The products offered are those presented on this site and are accompanied by a detailed description. These products are offered subject to availability and until they are visible on the site. In case of unavailability of product after placing the order, the seller will inform the buyer by email: the order will be canceled and no payment will be taken.

10. responsibility

The seller, in the online sales process, is bound by an obligation of means. His liability can not be held liable for damages resulting from the use of the Internet such as data loss, intrusion, virus, rupture of service or other unintended problems, as well as any other incident of force majeure. Photographs accompanying products are for illustrative purposes only but can not ensure a perfect similarity in particular with regard to color. In case of doubt or for any additional information, you are advised to contact the seller → here

11. name specific information

Personal information are necessary for order management and trade relations. According to the law relating to data, files and freedoms of January 6, 1978, the nominative information relating to the purchasers could be the subject of automated processing. Users have a right to access and correct data concerning them, in accordance with the law of January 6th, 1978.

12. intellectual property

All elements of this site are and remain the exclusive intellectual property of llulecrea.com. Any partial or total reproduction of part or all of the items on this site is prohibited.

13. dispute settlement

These general conditions of sale are governed by French law. Any dispute concerning the interpretation or execution of orders will be reviewed with the utmost care and will be the subject of an immediate amicable proposal. In case of unresolved dispute between this site and the buyer, only the closest commercial court of this site will be competent in the matter.

14. contact information

LLule créations
Les Ateliers de LLULE
15 rue de Neufmontiers
77124 Penchard
mail: llulecreation@gmail.com
Contact website → here


Terms applicable from 01.07.2014.

Eshop www.llulecrea.com
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